Information
Talk to Sales
Location
No.75, Zhengnan 2nd St., Yongkang Dist., Tainan City, Taiwan
Response time
Within one business day
How to get a faster quote
Sending the four items below with your first message lets us return a first-version quote the next business day — no back-and-forth on specs first.
- 1.SKU or category — include images or links where you can
- 2.Estimated quantity + destination market
- 3.Preferred Incoterm and named place (e.g. FOB Kaohsiung)
- 4.Packaging, labelling, or document requirements
More complete information on day one means fewer quote revisions later.
Send a sourcing request
Fill in the form and send. A sales contact replies within one business day with a formal quote, a PI draft, or a short proposal — depending on what fits your ask.
Contact Us
If you have questions regarding products, RFQs, quotations, orders, payments, logistics, documentation, or after-sales matters, please contact U.H. Kitchen (Yu Sheng E-Commerce Co., Ltd.) through the contact form on this page.
Providing the relevant information below will help us review your request more efficiently.
RFQs and Purchasing Inquiries
If you would like to request a product quotation, we recommend using the website's RFQ function.
If you contact us through this form instead, please provide as much of the following information as possible:
More complete information allows us to provide a more accurate quotation and logistics assessment.
Existing RFQs, Quotations, or Orders
If your inquiry relates to an existing case, please provide information that helps us identify it, such as:
Please also include a brief description of the assistance you require.
Payment Questions
If you have completed a bank transfer and need payment confirmation, you may provide:
Please do not submit online banking passwords, card passwords, one-time verification codes, or other unnecessary highly sensitive credentials through the general contact form.
If you receive bank-account or payment instructions that differ from information previously provided by us, please verify the instructions with us before making payment.
Shipping and Logistics
For questions about freight, packing, lead time, or logistics arrangements, please provide:
Weight, carton quantities, and CBM displayed on the website may be preliminary estimates. Final figures are subject to the confirmed order and actual packing information.
Product Issues, Shortages, or Claims
If you discover any of the following after receiving the goods:
please contact us promptly and provide as much of the following as possible:
Please retain the affected goods, cartons, and packaging until the case has been reviewed.
For further information, please see our Returns, Refunds & Claims Policy.
Documentation Requests
If you require additional commercial or shipping documents, such as:
please provide the relevant transaction reference and identify the documents required.
Special formats, origin documents, certifications, or customized documentation should preferably be requested before final order confirmation so that availability, additional cost, and processing time can be confirmed.
Response and Communication
We will route your inquiry to the appropriate person and respond within a reasonable period depending on the nature of the request.
For matters relating to an existing transaction, providing the RFQ, quotation, PI, or order number will usually help us locate the case more quickly.
Please avoid submitting multiple forms for the same matter within a short period, as this may create duplicate cases.
Privacy and Data Security
Contact information, company information, and messages submitted through this website are handled in accordance with our Privacy Policy.
Please provide only the information reasonably necessary for us to process your request and avoid sending the following through a general contact form:
You may also use this page to contact us regarding requests to access, correct, or delete personal information where applicable.
Already know what you need?
Skip the form — these routes land in the same sales pipeline.